Software updates are a pain in the you know what. You get comfortable with a version of software, finally figuring out how to maximize its features and tools, and then the company changes it — and not always for the better. Apple’s latest iPhone update, for example, has many long-time users ready to jump ship. Many PC users have never upgraded from Windows 7 because they like how the old system works, and the grumbling about Windows 10 collecting personal information was at a fever pitch.
So how do you deal with the software fatigue?
- Ignore It — Easiest solution is to leave it alone. Unless the update is absolutely necessary — to correct a bug that exposes private information, for example — file the information away until you’re ready. Treat it like a piece of music or a new film. It isn’t going anywhere and you can experience it when you’re ready to do so.
- Focus on Features — As you’ve gotten used to the way software works in your business, what aspects have you noted that would benefit from change? By keeping in mind a list of potential improvements, you can target what solutions would improve the way you accomplish work. You can then selectively choose the software upgrades — or switch to a competitor’s product — to meet those needs.
- Resist and Get Loud — Many software companies treat their users like beta testers. They roll out a new update, not fully formed, and wait to see what works. Even the most highly regarded companies, like Apple, aren’t immune to shipping out updates without a full understanding of where deficiencies may lie. In addition to not updating your software, you can make some noise about your disatisfaction. One of the interesting aspects of today’s media world is everyone has a voice. A chorus of voices, all shouting their unhappiness with a product, often leads to change. The last thing a company wants to do is lose you as a customer. When they feel the threat is palpable, maybe they consider changing their behaviors.
How do you cope with software update fatigue?